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Shipping and Returns

Shipping Info:

How long will my order take to ship?

Orders will be shipped within 5 working days through Royal Mail. National/ International shipping costs may vary.

How can I check my order status?

Just email spyderbyteband@gmail.com with the name, your shipping address, and email address used for the order.

What if I need to change my shipping address for an order?

Please email spyderbyteband@gmail.com. If the order is still pending, we can change it for you. Please provide your PayPal transaction ID (you can find it in your receipt from PayPal, or by logging in to your PayPal account). If the order has already shipped, you will be notified when/if the order is returned. If you do not respond within 2 weeks, we will return the item(s) into our stock and refund the full amount of the order, less the shipping, and credit card transaction fees. If your package is re-shipped, you will be responsible for any additional shipping charges.
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Return Policy:

If there are any problems with your purchase, please email spyderbyteband@gmail.com with the subject line: Product Return. and we will endeavour to arrange a refund to you as soon as possible.